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Creating Powerful Conversations That Move Voters...

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Guided by research and refined by decades of campaign experience, ONYX delivers phone and text programs that drive real results. We don't just make contacts – we create strategic conversations that persuade, mobilize, and win

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WHY ONYX

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Unmatched Scale and Speed.

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• 6,100–8,300 agents nationwide during peak season (expandable to 10,000+ for GOTV)

• Text programs live in hours, call programs in days

• 12+ million SMS/MMS messages delivered daily

• Bilingual and multilingual capacity second to none

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Strategic Precision: We combine cutting-edge voter modeling with battle-tested campaign strategy. Every program is optimized for maximum impact through rigorous message testing, contact timing, and multi-channel integration with digital, field, and media.

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Research-Driven Excellence: Our team conducts control-group field tests, commissions focus groups and polls, and applies academic research to continuously improve voter engagement and persuasion rates.

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Live Call Applications: Voter ID • Persuasion • GOTV • Volunteer Recruitment • Fundraising • Patch-Through Advocacy • Tele-Town Halls • Pre/Post-Canvass Warm-Up

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Next-Generation Texting: Our AI-powered platform features HD video optimization, rich messaging tools, intelligent auto-replies, real-time segmentation, and full A2P 10DLC compliance. From fundraising to GOTV, we handle peer-to-peer and automated campaigns with precision.

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Proven Track Record: Since 1998, we've delivered millions of contacts for Democratic gubernatorial, congressional, senate, and presidential campaigns—plus independent expenditures for DCCC, DSCC, labor organizations, and advocacy groups including NAACP, BlackPAC, AARP, NARAL, HRC, and LCV.

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Extensive Capacity: We have call centers across the nation which boast as many as 2000 callers in any one center (Overall capacity ranges from 6,100 – 6,600 agents/7,600 – 8,300 during peak campaign season). They are in Colorado, Ohio, Florida, New Jersey, Illinois, Nebraska and many southern states. Our band-with in bilingual callers is second to none. We can have text programs up in hours, and callers up in days speaking French, Spanish, Cantonese, Mandarin, Vietnamese, a lovely Southern lilt, or a flat Midwest accent. Whatever, whenever and wherever the conversation, we know, that messenger’s matter – most.

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RESEARCH DRIVEN APPROACH

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Guided by proven research and refined by decades of experience...

 

ONYX’s Phones and Text divisions are uniquely qualified to amplify your message to voters, consumers or constituents. Our call and text programs are guided by research and refined by years of experience in the field.

 

• We use the best targeting and voter modeling available to maximize impact of each dialing program for each flight of calls or texts. We frame issues strategically to engage voters directly.

 

• We know how long each call should last, how long each text should be, how multiple calls and texts work together, and how to best integrate phone calls and texts with digital, field, mail and media efforts so your campaign gets the most impact.

 

• We also take advantage of field and academic research. Our team has participated in numerous control-group field tests and commissioned focus groups and polls to better understand the best ways to gain voter attention and change opinions and behaviors.

 

Call Capacity: We have call centers across the nation which boast as many as 2000 callers in any one center (Overall capacity ranges from 6,100 – 6,600 agents/7,600 – 8,300 during peak campaign season). They are in Colorado, Ohio, Florida, New Jersey, Illinois, Nebraska and many southern states. Our band-with in bilingual callers is second to none. 

 

Setup Speed: We can have text programs up in hours, and callers up in days speaking French, Spanish, Cantonese, Mandarin, Vietnamese, a lovely Southern lilt, or a flat Midwest accent. Whatever, whenever and wherever the conversation, we know, that messenger’s matter – most.

 

We know messengers matters most. That's why we deliver powerful voices that connect authentically with your cause and constituency.

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PROVEN TRACK RECORD

 

Since 1998, Tim Dickson and Tom Lindenfeld have provided telemarketing services to public affairs, political and non-partisan clients. They have made millions of contacts on behalf of Democratic candidates and incumbent Governors, Congressional, Senate and Presidential candidates, state parties and labor organizations.  

 

• Broad Base of Clients: Our team has managed phone campaigns with successful Gubernatorial, Congressional and US Senate campaigns, have been principal providers of IE phone calls for the DCCC and DSCC, and have managed and executed voter ID, persuasion, GOTV, and telemarketing campaigns for political candidates and organizations such as the AFL-CIO and their international affiliates, as well as dozens of Congressional and state legislative campaigns around the country.  

 

• Diverse Constituencies: We have conducted urban turnout programs for large city mayors and national coordinated presidential campaigns and know what is required to turn out specific groups of voters. We have provided strategic counsel and execution on voter contact and community outreach programs for the National Coalition for Black Voter Participation, the Congressional Black Caucus, APRI, BlackPAC, Black Voters Matter Fund, The Leadership Conference for Civil and Human Rights (LCCHR) and the NAACP Voter Fund.

 

• Motivating Members/Constituents: We have also been a provider of patch through phone campaigns for several labor organizations and trade associations, as well as member contact and motivation programs for organizations like AARP, NARAL, HRC and LCV, the A. Philip Randolph Institute, and the NAACP.  For each client we work closely with clients to design and implement surveys, notifications and educational telephone town halls that carefully targets their members and directs them to policy makers. 

 

• Experience and Excellence: We are not just vendors supplying units – you get more than voter contact products – you get experience. Behind our proven record of accomplishment for our clients, we strictly adhere to quality services based on rigid standards.  Accurate and timely reporting, availability of monitoring throughout program operations, reliable data management, and accountability are hallmarks of our programs. 

 

Whether it is a commercial, organizational, or political application, our phone centers know we are the face and voice of our clients and take that responsibility seriously. You are working with people who have managed and led campaigns and know what your expectations and needs are to excel.

 

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LIVE CALL CAPABILITIES

 

We can provide telephone capabilities for your grass-tops public affairs and legislative issues, or campaign needs. We have the ability to deliver your message to a diverse group of voters through personal and/or live messages.

 

• Depending on your needs, we can create voter databases and help to find particular voter targets.

 

• We will help you write a specific message and train our highly skilled phone service representatives to deliver it to your specifications.

 

• We carefully monitor every step of the way and can provide you with live reports on the progress.

 

• We offer a number of services that can be combined or used alone to create the most effective message. 

 

• Live Calls- performed by our trained telephone service representatives

 

• Accent neutral and accent-appropriate agents with appropriate age and cultural accommodations, including bilingual and multilingual operators

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LIVE OPERATOR CALLS INCLUDE

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• Message delivery

• Voter persuasion with soft ID

• Pre canvass warm up or “sandwich calls” preceding and following a canvass touch. 

• Voter ID with persuasion or fully blind or neutral 

• Crowd building

• Volunteer recruitment. 

• Fundraising – including solicitation and collection

• GOTV with or without polling place reminder 

• Recount follow up to provisional voters and other targeted problem voters. 

• Patch through calls- after speaking with a voter, they have the option of directly connecting with the campaign office  

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TELE-TOWN HALLS & AUTOMATED CALLS

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• Telephone Town Hall Forum – utilize a web-based technology to invite voters to participate in live and interactive mass meetings from their own home

 

• Automated (robo) Calls – deliver your message quickly and effectively to a large group of voters with a concise message

 

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CALL CENTER CAPACITY AT SCALE

 

We have made over 14 million live calls (14,457/,057 to be exact) utilizing up to 29 locations during peak political season; usually reduced to 16 call centers during non-political seasons. We aim to supply our core centers with work during the slow times and expand to overflow centers as we get more work in election years. 

 

• Overall basic capacity ranges from 6,100 to 6,600 agents, and during peak political season this can expand to upwards of 7,600 to 8,300 agents with the proper notice.

 

• We can add an additional 2,000 agents in the week prior to the election for GOTV only. We are only limited by the receiving end capacity at local switches.

 

• We work in concert with carriers and our dialing algorithms to ensure that we do not overwhelm any individual switches.

 

• Our primary provider has capacity in excess of 100,000 phone lines to make outbound calls on our dialing platform. On busy days they have easily made over 50 million calls in a single day without maxing out capacity.

 

• We have a secondary provider with a capacity of 20,000 phone lines. They have made as many as 1.4 million calls a day without coming anywhere near capacity. 

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TEXT MESSAGING THAT DRIVES ACTION

 

Whether you're leading a political campaign, rallying a grassroots movement, or delivering big news, our cutting-edge texting tools spark real conversations that drive quick, meaningful action.

 

• Our SMS/MMS platform is built for speed, efficiency, and scale, giving us the ability to deliver over 12 million SMS/MMS messages per day.  

 

• Using innovative machine learning we are able to drive the highest carrier delivery rates in the market through the fastest, most efficient, cost-effective platform available – hands down. 

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• We can prepare caller IDs and staffing to deliver TXT messages in large volumes daily. 

 

• Our primary provider has delivered more than 5 million SMS messages in a single day through expert coordination with our call centers in order to get the 200+ agents required to accomplish this booked and assigned properly to send TXT messages manually.

 

• Our secondary provider has delivered more than 2 million SMS messages in a single day. When we scale up, we have the capacity to deliver 12 million SMS/MMS messages per day.

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• Our platform features both peer-to-peer and fully automated texting applications for individualized messages delivery for any application ranging from fundraising, persuasion and surveys to voter ID, recruitment, and of course GOTV. 

 

• And we are of course fully A2P 10DLC compliant with registration fully integrated directly into our online platform.

 

No job is too big or too small for the precision of our platform or the expertise of our team to help you navigate your communications

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FASTER CONECTION

DEEPER ENGAGEMENT

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With AI integrations, HD video optimization, rich messaging tools, interactive surveys, multiple reply handling options, smart approval testing, and real-time reporting, we give you everything you need to connect faster, engage deeper, and WIN big. Our platform goes beyond basic texting with next-generation enhancements that drive engagement and elevate campaign performance.

 

• HD Video MMS Optimization – ensures your video and audio content is delivered in crisp, high-quality formats, automatically tailored to each carrier’s specifications – including AT&T, Verizon, and T-Mobile – for flawless playback and maximum reach.

 

• Rich Messaging Tools – let you craft visually compelling messages using emojis, bold and italicized text, and enhanced formatting – helping your content stand out in a crowded inbox.

 

• AI Integrations – power everything from optimized script generation to dynamic auto-replies and keyword-based automation.

 

• Campaigns benefit from AI-generated response suggestions, smart chatbot learning, and a volunteer-friendly manual reply interface – no login required.

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• Plus, incoming messages are intelligently categorized, searchable in bulk, and used to continuously refine future responses, ensuring your texting program only gets smarter and more effective over time.

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• Seamless Scalability. Our partnerships with top-tier messaging providers allow us to scale delivery seamlessly, with proven capacity to handle millions of messages in a single day.

 

• These relationships, combined with our backend optimization tools, ensure we can meet the needs of even the most demanding campaigns.

 

• We support both automated and peer-to-peer texting for a wide range of political applications – including fundraising, persuasion, surveys, voter ID, volunteer recruitment, and GOTV. 10DLC registration and compliance are fully integrated into our system, making it easy to launch campaigns with confidence.

 

No job is too big or too small for the precision of our platform or the expertise of our team to help you navigate your communications.

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TEXT-TO-DONATE/TEXT-TO-GIVE

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Our platform is purpose-built to drive political fundraising at scale.

 

• We conduct fundraising efforts for sitting US Senators, US Representatives, PACs, 501C4 and 501C3 organizations (mega churches for example), major party organizations as well as numerous state level assembly members and candidates aspiring to serve.

 

• We support advanced segmentation and targeting capabilities to ensure your message reaches high-propensity donors who are most likely to give.

 

• We segment donors by past giving history, geography, party affiliation, vote propensity, or custom voter-file tags; auto-insert dynamic ask strings (e.g., $5, $50, max eligible) based on contribution history. 

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• With real-time analytics and robust reporting tools, you can A/B split test messages and ask amounts and refine your outreach strategy in real time.

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Whether you're pushing out a deadline-driven fundraising appeal, matching gift opportunity, or a rapid-response donation ask, our system adapts to your campaign's needs—helping you maximize contributions while maintaining full compliance and visibility across every phase of your texting operations.